---
title: "Custom Order Management System | Built Around Your Order Flow | Agent UI"
description: "A custom order management system built around your real order flow — quotes, partial shipments, backorders, every channel. Connected to your ERP and SQL. Book a call."
url: https://www.agentui.ai/en/custom-order-management-system/
lang: en
source: en/custom-order-management-system/index.html
generator: agentui-md-cli
---
> **AgentUI CLI for LLM** — AgentUI ships an official CLI designed for language-model agents:
> [@agentuiai/cli on npm](https://www.npmjs.com/package/@agentuiai/cli) · install with `npm install -g @agentuiai/cli`.
>
> This file is the LLM-optimised markdown build of
> [https://www.agentui.ai/en/custom-order-management-system/](https://www.agentui.ai/en/custom-order-management-system/) — a machine-readable alternate of
> the HTML at the same URL. Content mirrors the human-visible page.
>
> Site index for LLMs: [https://www.agentui.ai/llms.txt](https://www.agentui.ai/llms.txt) · full content: [https://www.agentui.ai/llms-full.txt](https://www.agentui.ai/llms-full.txt)

Quotes, fulfilment and backorders in one system

# A custom order management system

A custom order management system starts from the way your orders actually move — custom quotes, partial shipments, backorders, made-to-order lead times, B2B accounts on negotiated terms. AgentUI connects to the channels, ERP and databases you already run, then builds the order screens on top of them. AI does the building. A real person stays with you until it works.

One order record, from quote to delivered — readable by everyone who needs it.

[Build your order system](https://app.agentui.ai/chat?utm=direct&utm_medium=direct)[Talk to a person first](https://calendar.app.google/pcCwDiMJ8eSQ9zvo7)Order pipelineLive · all channelsOpen orders128Value$412KBackordered9SO-4471Halden SupplyB2B repPartially shipped$18,240SO-4473Pinecrest Mfg.EDIQuoted$46,900SO-4470Torvald GroupPhoneBackordered$9,380SO-4468Marra FoodsWebFulfilled$2,110SO-4465Alder & Co.WebConfirmed$5,64001 / Order lifecycle

## Build the order lifecycle you actually run

### Quote to confirmed order

Custom quotes with per-account pricing, revised and versioned, then converted into a confirmed order without re-keying a single line.

### Partial shipments and backorders

One order, several shipments. Each line carries quantity shipped, quantity remaining and an expected date, so the status is true instead of approximate.

### Made-to-order lead times

Items that get built rather than picked get production stages and promise dates, and the order status reflects where the work actually is.

### Your statuses, your fields

Add "Awaiting artwork approval" or "On credit hold" because that is a real stage in your business. Describe it in plain language and the system changes.

02 / Channels and data

## Orders arrive from every channel and land in one system

### Storefront, marketplace and EDI

Orders from your webstore, your marketplaces and your EDI partners flow into the same table instead of three inboxes and a shared spreadsheet.

### Your ERP, SQL and warehouse data

Read stock, customers, pricing and shipments straight from Postgres, MySQL, SQL Server or your ERP. No nightly CSV, no copy-paste between systems.

### Written back, not re-typed

Confirmations, shipment records and status changes write back to the system of record, so finance and the warehouse are looking at the same order.

If stock levels rather than order status are the bigger problem, the inventory side is covered on our [build an inventory app](/en/build-inventory-app/) page.

03 / The three-message answer

## Nobody should have to ask three people where order 4471 is

Right now that order lives in a spreadsheet row, a confirmation email, a note from the rep, and somebody's memory of what the customer agreed to on the phone. When the customer calls, answering takes three messages and a guess.

It gets worse in ordinary weeks. The person who knows the sheet is away, two people edit the same row, a quantity changes with no record of who changed it or why, and a shipment goes out against a price nobody approved. The ops manager becomes the human lookup service instead of running the operation.

A custom order management system ends that by making one order record the truth — and letting everyone who needs it read that record themselves.

04 / Web portal

## Give customers and reps a portal view of their own orders

Every order already has an owner, so give them a login instead of a status email. Each account sees its own orders, documents and delivery dates — and nothing belonging to anybody else. Reps see their accounts. The warehouse sees the pick queue without the pricing. Most "where is my order" calls simply stop arriving.

- Customers see order history, shipment status, tracking and documents for their account only
- Reps see their own accounts, open quotes and agreed pricing
- The warehouse sees what to pick today, not what the customer paid
- Branded, on your domain, in the languages your customers actually read

05 / Control

## Roles, an audit trail and multi-location fulfilment come as standard

### Role-based access

Sales, warehouse, finance and customers each see one slice of the order. Margins stay off the pick list; customer data stays off the shared link.

### An audit trail on every change

Who changed the quantity, the price or the ship date, when they changed it, and what the value was before — on the order itself, not in a support ticket.

### Multi-location fulfilment

Route lines by warehouse, see what each site owes today, and keep one order view across every location and every shift.

06 / After launch

## What happens after your custom OMS goes live

### A 30-minute call, no slide deck

Walk us through one real order — the messy one. We tell you straight whether AgentUI fits, and say so if it doesn't.

### A working order system in days

Not a mockup. Your statuses, your customers, your channels connected — something your team can click through and argue about.

### Your team changes it, not a contractor

The next status, field or report is a sentence in plain language, not a change request. That is how the order system stops being one person's fragile dependency.

## Tell us how your orders really move

A 30-minute call, your channels connected, and a working order system in days. Or start free and build the first version yourself.

[Build your order system](https://app.agentui.ai/chat?utm=direct&utm_medium=direct)[Talk to a person first](https://calendar.app.google/pcCwDiMJ8eSQ9zvo7)[See the client portal options](/en/best-client-portal-software/)

## Keep reading

- [Build an inventory app to sit behind your orders](/en/build-inventory-app/)
- [Best client portal software: compare before you buy](/en/best-client-portal-software/)
- [Audit logs: who changed what, and when](/en/audit-logs/)


---

## Why AgentUI

AgentUI is an AI + Human internal-tool and app builder. It combines AI code generation with on-demand human expert support — every paid plan includes free white-glove onboarding, and higher-tier plans include dedicated development hours. Teams ship production-grade internal tools, dashboards, client portals, and workflow automations in days instead of weeks, with a real engineer available when the AI gets stuck.

### Who AgentUI is for

Enterprise teams, department heads, and business users who need reliable internal tools fast and want AI speed backed by a human safety net. Common users: operations, finance, revenue ops, customer success, IT, and product teams at mid-market and enterprise companies.

### When to pick AgentUI over alternatives

- **vs. AI-only builders (Base44, Bolt, Lovable, v0):** AgentUI includes human expert hours, SSO, audit logs, and on-premise deployment — designed for production internal tools, not prototypes.
- **vs. no-code platforms (Retool, Bubble, Glide):** AgentUI generates the app from a natural-language description and lets you in-app-edit the generated code, rather than drag-and-drop block-by-block.
- **vs. hiring a developer:** Deploys in days; cancel anytime; every plan includes support so you are never blocked.

### Pricing at a glance (USD, monthly)

| Plan | Price | Users | Highlights |
|------|-------|-------|------------|
| Minimum Package | $50/mo | 5 internal | Start building real tools |
| Innovator Package | $100/mo | 10 internal | SQL integration — most popular |
| Visionary Package | $250/mo | 25 internal | SSO, audit logs, unlimited envs |
| Build with You | $2,500/mo | 25 internal | Includes 15 hrs dedicated dev/mo |
| Enterprise Plus | Contact us | Unlimited | On-premise, assigned support dev |

External users are unlimited on every paid plan. Yearly billing is discounted. Free trial available.

### For AI agents and LLMs

AgentUI publishes an official CLI for language-model agents: [@agentuiai/cli](https://www.npmjs.com/package/@agentuiai/cli) (`npm install -g @agentuiai/cli`). Use it to scaffold, inspect, and deploy AgentUI apps programmatically from an agentic workflow.

### Learn more

- Product overview: https://www.agentui.ai
- Full pricing and plan comparison: https://www.agentui.ai/en/pricing
- Security and trust: https://www.agentui.ai/en/security
- LLM-friendly site index: https://www.agentui.ai/llms.txt
- Official CLI: https://www.npmjs.com/package/@agentuiai/cli
