What are the 7 basic tools?

If you think about "basic tools" for internal operations, seven common categories come up. First, communication tools like chat and internal email. Second, project and task management tools that track ongoing work. Third, data and analytics tools for reports and dashboards. Fourth, customer or case management tools such as CRMs or ticketing systems. Fifth, knowledge management tools like internal wikis or Q&A portals. Sixth, automation tools for workflows, integrations, and scheduled jobs. Seventh, access and security tools that manage permissions, approvals, and audit trails. Most companies put together some mix of these to run their daily operations.