Appliance repair logistics software
Appliance repair logistics breaks at one point: the technician arrives and the part isn't on the van. AgentUI builds you a dispatch board where every job carries its appliance, its technician, its time window and its part status — so you know what will actually get fixed today before anyone leaves the shop. AI does the building. A real person stays on your account until the board matches how your service area really runs.
No job leaves the board until its part is accounted for.
How appliance repair logistics software fits into your service day
Connect the data you already keep
Point us at your job records, parts list and technician roster — spreadsheets, a shared database, or the field service tool you already pay for. Nothing gets retyped.
Get one board for the whole service area
Customer, appliance, technician, time window and part status become one live row instead of four browser tabs, a whiteboard and a group chat.
Dispatch only with the part confirmed
A job joins a route when its part is on the van or on the shelf. Anything still on order stays flagged in the queue with its promised date attached.
Stop the second truck roll: match the part to the job before you dispatch
Part reserved against the job number
The moment a diagnosis names a part, it is reserved to that job. Nobody else's ticket can quietly take the last compressor off the shelf.
Van stock, per technician
Each van is its own stock location. You can see who is already carrying the drain pump before you decide who takes the call across town.
Parts on order, with the promised date
The distributor's date sits next to the customer's name, so the reschedule call happens today — not after a technician is already standing on the doorstep.
Rescheduled, never forgotten
When a part slips, the job flips to Rescheduled and returns to the queue with the customer, the appliance and the window still attached to it.
Parts stock and job records live in the same shared database — the same foundation teams use when they build a full inventory appon top of it.
Built for the person who owns the dispatch board
You are the service manager, dispatcher or operations lead who owns the schedule: eight to eighty technicians, a metro-sized service area, warranty work mixed with cash calls, and a phone that rings the second a window is missed. You don't want a platform rollout. You want today's board to be right, and coverage that holds when someone calls out sick.
It runs on the same operational backbone as our operations management software, narrowed to the way a repair route actually works.
A wasted visit costs you twice
A truck roll with the wrong part doesn't just lose the visit. It loses the slot the next customer wanted, the drive time in both directions, and a technician hour you had already sold.
Then it costs you again on the phone: the callback, the apology, the second window, the warranty claim that now sits past its deadline. Meanwhile the part was on a shelf across town — or on another technician's van.
First-visit fix rate is the number your whole day runs on. Everything on this page exists to move it.
Warranty claims, parts on order and a record of who changed what
An audit log on every job
Window moved, technician swapped, part released — every change is stamped with who did it and when. Warranty disputes stop depending on somebody's memory.
Role-based access, not a shared sheet
Technicians see their own jobs. Dispatch sees the whole board. Finance sees claim status. Nobody edits a column they shouldn't be touching.
Claim status where the job lives
Warranty and service-contract jobs carry their claim state on the same row, so nothing bills late because it was tracked in a separate spreadsheet.
Refreshed, not rebuilt every Monday
The board reads live from your data. Nobody spends the first hours of the week rebuilding last week's schedule by hand.
What happens after you book the call
A 30-minute working call
Walk us through one real day: the routes, the parts flow, and the two jobs that went wrong last week.
Your first board in days
You get a working dispatch board with your own jobs, parts and technicians in it — not a demo dataset you have to imagine yourself into.
A person stays on the account
Your service area changes, a distributor changes, a technician leaves. A real person adjusts the tool, so it never becomes one employee's fragile side project.
See your dispatch board with your own jobs in it
Book a 30-minute call. We'll map how your appliance repair logistics runs today, then show you the board we would build on top of it.